policies are valid for MT
COMPUTERS store locations.
General Term of Sale
|Inspection of Product upon Receipt:
You must examine the Product and Accessories when you
receive them. If any item is damaged or missing, you must
notify MT COMPUTERS within 7 days from the date of delivery
or pick up.
Shipment and Title: MT COMPUTERS will
arrange to ship the Product and/or Accessories to your
address per your request. Title to the Product and/or
Accessories passes to you upon delivery to the carrier and
risk of loss passes to you upon delivery.
MT COMPUTERS Limited Warranties
|Delta Systems: MT Computers
warrant the Delta desktop and server system to be free from
defects in material and/or workmanship for a period of
one (1) year from the date of original
purchase including part and labor.
All other parts: All other products carried
and sold by Mt Computers are subjected to manufacturer
warranty. No refunds are allowed for clearance items. All
products denoted by an asterisk (*) are to be serviced
directly by manufacturer after the first 30 days of the
Technical Service: For technical service
performed by MT Computers, there will be 90 days warranty
Exclusions: Under MT Computers Warranty &
Support Program, coverage will not apply to defects or
damage resulting from:
Improper packing during return shipment to us
Viruses, Trojan horses, Worms, Root Kits or any other
Smoke damage from fire or tobacco smoke
OS deletion or corruption by user attempt to re-install the
Damages for loss of data or software restoration
Disasters such as floods, fires, winds, earthquakes or
Water damage of any kind
Incorrect installation of hardware, software, and/or
Failure to provide the proper installation environment
Peripherals not purchased from MT Computers or unauthorized
Service by any other service center
Any other type of abuse, misuse, physical damage
Or where the serial number or rating label has been removed,
defaced or altered
In-Store Return, Refund & Exchange Policy:
(For items purchased in a MT Computers retail store)
No refunds are allowed after 7 days from the date of
We reserve the right to charge restocking fee to any
customers up to 40% due to excessive returns. The definition
of "excessive" is at sole discretion of MT Computers store
Shipping, Custom Fee (for International Customers) and
Handling Free are not refundable.
Original receipt required for any return and refund.
Most items including clearance items purchased from MT
Computers retail stores that become defective within 30 days
from the date of purchase
are eligible for exchange with the original invoice. All items must be in new and
resalable condition, including the original box,
packaging, manuals and accessories. Missing items will be
deducted from your refund.
Special order items are subject to 40% restocking fee if
Opened software, CD titles, blank CD, diskettes, printer
cartridges and books may only be exchanged for the exact
same item and may not be returned for a
Printers can only be returned and refunded if
toner/cartridge has not been installed.
Method of Refund
Refund on Cash or ATM purchases under $250 will be paid at
the time of product return and upon product inspection.
Refunds on cash purchases in excess of $250.00 and check
purchases will be issued a check from MT Computers
corporate office within 14 business days of the return date.
Refunds on purchases made with a credit card will only be
made to the same card. Every returned check from customers is
subject to a $25 service charge.
Manufacturer Rebate Information
|Rebate and coupon offers provided by
manufacturers are subject to the terms specified by the
|Under no circumstances is MT Computers
responsible for any incidental or consequential damages
which may occur during use of the item purchased from MT
Computers or as a result of the product's failure to
perform. In all cases, the customer's sole remedy for a
product failure is limited to a replacement product or, at
MT Computer's discretion, a refund not to exceed the
original purchase price of the item.
Except and to the extent expressly set forth above, there
are no warranties, express or implied, including, but not
limited to, any warranties of merchantability or fitness for
a particular purpose and MT Computers expressly disclaims
all warranties not stated herein. Some states or provinces
do not allow the exclusion of implied warranties or
limitations on how long an implied warranty lasts, so the
above limitation or exclusion may not apply to you. This
warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
MT Computers reserves the right to modify or alter its
warranty and return policy at any time, without notice to